Connected Retail Starts Here
Transform your Retail Operations with
Microsoft Dynamics 365 and LS Retail
Retail businesses operate in a fast-moving, multi-channel environment where stores, eCommerce, stock and customer experience all need to work together in real time. Managing pricing, promotions and inventory across locations while maintaining margin and performance is a constant challenge.
Many retailers are still relying on disconnected POS, ERP and customer systems, resulting in poor stock visibility,
inconsistent customer experiences and limited control over operations.
At Unify Technologies, we help retailers modernise with Microsoft Dynamics 365 — delivering a connected retail platform that unifies point of sale, inventory, finance and customer engagement in a single system.
Where required, LS Retail enhances this with advanced in-store capabilities, tailored to retail operations.
Why Retail Operations lack visibility and control
Common Challenges include:
Multi-Channel Complexity
- Managing in-store and online sales across separate systems
- Inconsistent pricing and promotions across channels
- Limited visibility of customer behaviour and buying patterns
Customer Experience Gaps
- No single view of customer interactions
- Limited loyalty and engagement capabilities
- Inconsistent service across channels
Inventory & Stock Challenges
- Poor stock accuracy across stores and warehouses
- Manual replenishment and ordering processes
- Lack of real-time stock visibility
Pricing & Promotion Management
- Complexity managing pricing across stores, regions and online channels
- Manual promotion setup leading to inconsistencies
- Limited control over margin and discounting
Disconnected Systems
- Separate POS, ERP and
CRM platforms - Data duplication and reporting inconsistencies
- Limited integration between finance, sales and operations
Reporting & Demand Visibility
- Limited insight into
product performance and customer trends - Difficulty forecasting demand across locations and channels
- Reports spread across multiple systems with delayed visibility
The Solution:
Connected Retail with Dynamics 365 and LS Retail
Overcoming these challenges requires a connected ecosystem that brings together customer engagement, sales processes, inventory, logistics and financials.
Microsoft Dynamics 365 delivers a connected retail platform by combining:
- Dynamics 365 ERP for finance, inventory and operations
- Dynamics 365 CE for customer engagement and loyalty
- LS Retail for POS and in-store operations
This integration provides:
- Real-time visibility of sales, stock and customer activity
- Unified pricing, promotions and loyalty programmes
- A single platform connecting stores, warehouse
and finance
Explore how Dynamics 365 and LS Retail can transform your business operations
AI-Powered with
Microsoft Copilot
- Automated sales insights
and reporting - Demand trend analysis
- Faster decision-making across operations
Customer Engagement
& Loyalty
- Customer profiles and
purchase history - Personalised promotions
and campaigns
Real-Time Insights
with Power BI
- Live retail dashboards
- Sales and margin analysis
- Stock and demand forecasting
Business Benefits
Retailers benefit from improved stock accuracy,
enhanced customer experience, stronger sales visibility
and more informed decision-making.
Why implement Microsoft Dynamics 365 with Unify Technologies?
Unify Technologies combines retail expertise, Microsoft and LS Retail certified consultants and proven implementation experience to deliver successful Retail transformation projects.
Take the next step in transforming your Retail business with a connected, scalable platform designed for growth.
Speak to Unify Technologies - Microsoft AI Cloud and Certified LS Retail Partner
Whether you are replacing a legacy system, expanding into new locations, or looking for a single platform to manage
Retail operations, Unify Technologies can help.
Contact us to arrange a demo or consultation.
